Privacy Policy

At BrightLogix, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Subscribe to our newsletter or updates
• Request information about our services
• Communicate with us via email or phone

This information may include your name, email address, phone number, company name, and any other details you choose to share.

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website and navigation paths

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To respond to your enquiries, provide requested information, and deliver our consulting and development services.
• Communication: To send you updates, newsletters, and relevant information about our services (with your consent).
• Website Improvement: To analyse website usage and improve user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Data Storage and Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Your data is stored securely on protected servers, and we regularly review our security practices.

However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and delivering our services, under strict confidentiality agreements.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website. For detailed information about our cookie usage, please see our Cookie Policy.

6. Your Rights

Under applicable data protection laws, you have the following rights:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Objection: Object to the processing of your personal information for specific purposes.
• Portability: Request a copy of your information in a structured, commonly used format.
• Withdrawal of Consent: Withdraw your consent for data processing at any time.

To exercise any of these rights, please contact us at [email protected].

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymise it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

BrightLogix
Email: [email protected]
Phone: +44 1252 712000
Address: Broadgate Tower, The, London EC2A 2EW, United Kingdom